We’re committed to delivering your orders quickly and safely. Please review the details of our shipping and local options below.
We currently ship to addresses within the United States, excluding Alaska and Hawaii.
Orders are processed within 24-48 hours (Mon - Fri). During peak seasons or holidays, processing may take slightly longer. You’ll receive a confirmation email with tracking information once your order ships.
Once shipped, typical delivery times for the Continental US are 2–5 business days. Please note that these are estimates and may vary due to carrier delays or weather conditions.
We ship via trusted carriers such as USPS & UPS. The carrier is selected automatically based on weight and destination.
Once your order ships, you’ll receive an email with a tracking number. If you don't receive a tracking email within 3 business days, contact us at support@litterlypets.com.
Please double-check your shipping address. We are not responsible for carrier delays, lost/stolen packages marked "delivered," or incorrect addresses. Email us at support@litterlypets.com and we’ll help investigate.
If your item arrives severely damaged, take photos and contact us within 7 days of delivery for a replacement or refund.
If you have any concerns about your shipment, reach out to: support@litterlypets.com
